Anglia Railways

My previous high regard of Intercity rail services has been smashed by Anglia Railways.

I travelled with them for the first time last week when I went to Colchester from London. That was a very plesant journey, reserved seats, lots of space, quiet and comfortable. However this was travelling off peak.

I paid what I consider a premium (25 pounds compared to about 18 pounds on First Great Eastern) to do the same journey yesterday and returning this morning, but was reassured that the journey would at least be comfortable and I would have a seat during the rush hours.

How wrong can you be! There were no reserved seats on the way out yesterday or back this morning. Yesterday I was still able to get a seat as I arrived early, but today I ended up sat on the floor in a doorwell. Hardly what I had paid for, and far less than I would of got travelling on the battered old First Great Eastern services.

Anyway, I've now sent off my letter of complaint to Anglia and we'll see what their response is. Now I will have to seriously consider ever using their services again.